1 Introduction & Commitment
Welcome to 9777 Ape. This Privacy Policy ("Policy") describes how we collect, use, store, and protect your personal information. By using our platform, you are considered to have accepted this Privacy Policy.
9777 Ape is one of Bangladesh's most trusted online gaming platforms. We believe transparency and accountability are the foundation of a healthy relationship between players and platform. This policy is developed in alignment with international privacy standards, including GDPR guidelines.
This policy may be updated at any time. For significant changes, you will be notified via your registered email or a platform notice. Continued use of the platform after any changes constitutes acceptance of the updated policy.
2 What Information We Collect
9777 Ape collects various types of information from you. The categories of data we collect are outlined below:
| Data Types |
Example |
Collection Methods |
| Identity Information |
Full name, date of birth, national ID number |
Registration & KYC Form |
| Contact Information |
Email, mobile number, address |
Registration & Account Settings |
| Financial Information |
Mobile Banking/Nagad number, bank account details |
Payment Processing |
| Device & Technical Information |
IP address, browser, and operating system |
Automatic Collection |
| Gaming Activity |
Bet history, wins and losses, session duration |
Platform Logs |
We only collect information that is necessary to provide our services, ensure security, and meet legal obligations. No excess or irrelevant data is collected.
Your full payment card number and CVV are never stored on our servers. Payment details are processed directly through a secure payment gateway.
3 How Your Information Is Used
9777 Ape uses your information for specific purposes only. Each purpose is clearly described below:
- Your identity and contact details are used to create, verify, and manage your account.
- Financial information is used to process deposits, withdrawals, and other financial transactions.
- Your gaming history may be used to send promotions, bonus offers, and personalized recommendations.
- Device and behavioral data are analyzed to detect fraud, prevent money laundering, and protect the platform.
- Data necessary to comply with legal obligations, regulatory requirements, and court orders is retained accordingly.
- Anonymized analytics data is used to improve platform performance and develop new features.
- Your contact information is used to provide customer support and resolve any issues you may have.
We never sell your information to advertisers, data brokers, or any third party. Data use is strictly limited to the purposes described in this policy.
4 Data Sharing & Disclosure
9777 Ape does not share your personal information with third parties — except in the limited circumstances outlined below:
- Payment Processors: Only the minimum necessary information is shared to process transactions via Mobile Banking, Nagad, Rocket, or bank transfer.
- Identity Verification Services: As part of the KYC process, information may be shared with licensed verification agencies.
- Legal Obligations: Information may be disclosed in response to court orders, government directives, or regulatory requirements.
- Cybersecurity: Limited information may be shared with security partners to prevent fraudulent activity or cyberattacks.
- Business Succession: In the event of a company merger or acquisition, you will be notified in advance and given the option to accept or reject the new policy.
Any third party we partner with must ensure data protection in line with international standards and is prohibited from reusing or selling the data they receive.
5 Cookies & Tracking Technologies
The 9777 Ape website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.
| Cookie Types |
Purpose |
Duration |
| Essential Cookies |
Login sessions, security, and core functionality |
Cleared at End of Session |
| Functional Cookies |
Remembering language preferences and game settings |
30 Days |
| Analytics Cookies |
User behavior analysis and performance improvement |
90 Days |
| Security Cookies |
Fraud detection and prevention of suspicious login activity |
7 Days |
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working correctly.
We do not use third-party advertising tracking cookies. Our analytics are used solely for the purpose of improving the platform.
6 Data Security Measures
To protect your information, 9777 Ape employs multiple layers of industry-standard security. Our security infrastructure is continuously monitored and updated.
- All data transfers are secured with 256-bit SSL/TLS encryption.
- Sensitive data stored in the database is encrypted using AES-256 encryption.
- Two-factor authentication (2FA) is available for added account security.
- Servers and networks are monitored around the clock by a dedicated 24/7 security team.
- Regular third-party security audits and penetration testing are conducted.
- Data storage facilities are located in centers with internationally recognized security certifications.
No method on the internet is 100% secure. However, we are committed to maintaining the highest standards. In the event of a security breach, we will notify affected users within the legally required timeframe.
7 Your Privacy Rights
As a 9777 Ape user, you have full control over your own data. Your rights are detailed below:
Access
You may request a copy of all personal information we hold about you at any time.
Right to Rectification
If any of your information is inaccurate, you may request a correction.
Right to Erasure
If you close your account, you may request deletion of all data beyond what we are legally required to retain.
Restriction of Processing
You may request that we restrict the use of your information for specific purposes.
Data Portability
You may request an export of your data in a machine-readable format.
Right to Object
You may object to the use of your information for marketing or profiling purposes.
To exercise any of the above rights, please contact our support team. Requests are typically processed within 30 days.
8 Data Retention Period
9777 Ape does not retain your data longer than necessary. Retention periods by data type are listed below:
- Active account data is retained for as long as the account remains active.
- After account closure, financial transaction records are generally retained for 5–7 years in accordance with legal obligations.
- KYC verification documents are retained for up to 5 years in accordance with regulatory requirements.
- Gaming session logs and bet history are retained for 2 years.
- Customer service conversations may be retained for up to 1 year.
- Once the retention period expires, data is securely and permanently deleted or anonymized.
If a legal dispute or investigation is ongoing, relevant data may be retained until the matter is resolved.
9 Children's & Minors' Privacy
9777 Ape is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
- Age is verified at the time of registration, and accounts for users under 18 are not approved.
- If we discover that any information from a minor has been collected inadvertently, it will be deleted immediately.
- If a parent or guardian believes their child has registered on the platform, they can contact our support team directly.
- Our responsible gaming tools serve as an additional layer of protection for minors.
Protecting minors is one of our top priorities. Any attempt to bypass age verification will result in immediate account suspension.
10 Changes to the Privacy Policy
9777 Ape reserves the right to update or modify this Privacy Policy at any time. If significant changes are made, we will notify you through the following channels:
- A detailed summary of the changes will be sent to your registered email address.
- A clear notice will be displayed on the platform at the time of login.
- You will be notified at least 7 days before the date any changes take effect.
- Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
- If you do not agree to the updated policy, you may request to close your account.
11 FAQ
No, never. 9777 Ape does not sell your personal information to any advertisers, data brokers, or third parties. Your data is used solely to provide services, ensure security, and meet legal obligations.
You can request a data export from the Settings section of your account. Alternatively, contact our support team. Your data will typically be provided within 30 days.
When you close your account, your personal data is deleted beyond what is required by legal obligations. However, financial transaction records may be retained for 5–7 years in accordance with regulatory requirements. These records are kept for legal purposes only.
Promotional SMS may be sent only with your consent. You can opt out of marketing communications at any time through your account settings. Important account-related messages, such as security alerts, may be sent regardless of your consent preferences.
In the event of a security breach, we immediately suspend affected accounts, send alerts via email and SMS, and launch an investigation. Affected users are notified within the legally required timeframe and provided with all necessary support.